Last updated: June 16, 2026
Blue-Pencil Information Management is committed to protecting personal and business information and maintaining strict confidentiality standards in all aspects of our operations.
This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website or engage our services.
Who We Are
Blue-Pencil Information Management provides secure document destruction, records management, scanning, and IT asset disposition services to businesses across Ontario, Canada.
This policy applies to all information collected through our website and related communications.
Information We Collect
We may collect the following information:
- Name and contact details (phone, email)
- Business name and address
- Service-related information (e.g. volume of materials, service needs)
- Communication history (enquiries, quotes, bookings)
- Any other information you voluntarily provide
We only collect information necessary to provide services or respond to enquiries.
How We Collect Information
Information may be collected when you:
- Submit a form on our website
- Contact us by phone or email
- Request a quote or service
- Engage us for our services
We may also collect limited technical data such as IP address, browser type, and website usage data for analytics purposes.
How We Use Information
We use information to:
- Respond to enquiries and provide services
- Prepare quotes, invoices, and service documentation
- Communicate with clients regarding services
- Improve website performance and user experience
- Meet legal and regulatory obligations
We do not sell personal or business information.
Data Security and Confidentiality
Blue-Pencil operates in a security-first environment.
We take appropriate technical and organizational measures to protect information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
Access to information is restricted to authorized personnel only.
AI and Data Usage
Blue-Pencil does not use customer documents, records, storage contents, materials, or sensitive information to train AI systems or external technologies.
We do not share client data or materials with AI platforms for training, model development, or any unrelated third-party purposes.
Any AI-assisted tools used internally are limited to administrative or operational support (such as drafting, analysis, or workflow efficiency) and do not process confidential client materials or service-related records.
All use of AI-assisted technologies remains subject to Blue-Pencil’s internal confidentiality, privacy, and security standards.
Disclosure of Information
We may disclose information:
- To employees or contractors involved in service delivery
- To trusted service providers (e.g. IT systems, analytics tools)
- Where required by law or regulatory authorities
All third parties are expected to handle information securely.
Cookies and Website Analytics
Our website may use cookies and analytics tools to:
- Understand website usage
- Improve functionality
- Measure marketing effectiveness
You can manage cookie preferences through your browser settings.
Marketing and Advertising
We may use tools such as Google Ads or similar platforms to measure campaign performance and improve marketing relevance.
These tools may collect anonymized data such as:
- Pages visited
- Time on site
- Actions taken
This data is not used to personally identify individuals.
Access and Correction
You may request access to, or correction of, information we hold about you by contacting us.
We will respond within a reasonable timeframe.
Complaints
If you have concerns about how your information is handled, please contact us.
If unresolved, complaints may be directed to the Office of the Privacy Commissioner of Canada.
Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
For privacy-related enquiries, please contact Blue-Pencil using the details on our Contact page.